Privacy Notice for turbolatinamerica.com
This Privacy Notice is part of the use of the website turbolatinamerica.com.
DATA CONTROLLER
Turbomachinery Latin America LLC, a company located at 24218 Carino Strada, Richmond, TX 77406, phone number 346-840-2474.
Responsibility for data protection lies with our administration area, under the supervision of Alex Serrano, who can be contacted via email at alex@turbolatinamerica.com, located at the same address.
One of the priorities of Turbomachinery Latin America LLC is to respect the privacy of its users and to keep the information and personal data collected secure.
Your personal information will be used to provide the services and products you have requested, inform you about changes to them, and evaluate the quality of the service we provide. For these purposes, we need to obtain personal data that users voluntarily enter in our online forms.
PERSONAL DATA
At Turbomachinery Latin America LLC, we collect information from different areas of our websites. The type of information requested in each area may vary and is stored in separate databases.
The information provided must be truthful and complete. The user will always be responsible for the accuracy of the data provided, and Turbomachinery Latin America LLC will not be liable for any inaccuracies.
Information requested on turbolatinamerica.com may include:
– Email address
– Full name
– Phone number
– Street address
– City
– State
– Postal code
– Country
For websites where online purchases are available, the system connects directly with a secure credit card transaction site (such as PayPal or similar), where you will be asked to provide:
– Credit card details
– Billing address information
Such data is not stored on our site or in any of our databases, as it is entered directly by the user into the secure form of the company that processes the transaction.
COOKIES AND HOW THEY ARE USED
Some of our websites may use tools such as cookies, web beacons, or similar technologies—small pieces of information sent by the website to your browser and stored on your computer’s hard drive—to determine your preferences when connecting to our services, as well as to track certain behaviors or activities carried out within our sites.
In some sections of our site, cookies are required, as certain functionalities depend on them. Cookies allow us to:
a) recognize you when entering our sites and offer a personalized experience,
b) know your preferred site settings (for example, bandwidth selection for optimal performance),
c) measure audience size and analyze traffic parameters to improve our content, headlines, and promotions.
Cookies will not be used to personally identify users, except in cases of potential fraudulent activities.
USE OF INFORMATION
The information collected allows our company to contact users when necessary and to complete the data required for restricted access to specific sections of our sites. In online sales, some of this data may be used to identify the user or purchaser and send information to payment processors such as banks or online payment services like PayPal.
We will always use the information obtained to:
– Provide efficient service
– Inform users about new products or services related to those contracted
– Fulfill obligations with our clients
– Notify users of product or service changes
– Offer improved customer service
– Process electronic payment requests
LIMITATION OF USE AND DISCLOSURE OF INFORMATION
In our promotional email program, only Turbomachinery Latin America LLC has access to the collected information, which is not shared with external entities. Promotional messages are only sent to users who have registered for such communications, and this preference can be modified at any time.
ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION)
Personal data provided by the user will form part of a file containing their profile. Users may access or modify their profile at any time by contacting alex@turbolatinamerica.com or by phone at 346-840-2474.
Users may also request the cancellation or modification of their data by the same means. Keeping personal data updated allows us to provide better service.
DATA TRANSFERS AND PROTECTION
Turbomachinery Latin America LLC only transfers information to payment processing companies such as banks or third-party processors like PayPal, and only for online transactions. The security and confidentiality of user data provided during transactions are protected through a secure server using SSL (Secure Socket Layer) encryption.
However, while we use the most advanced security tools available, data transmission over the internet cannot be guaranteed 100% secure. Once received, we will make every effort to safeguard your information.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to modify or update this privacy notice at any time to comply with legislative changes, internal policies, new service requirements, or market practices.
Any changes will be available on this website in the Privacy section. Last update: Monday, October 6, 2025.
ACCEPTANCE OF TERMS
This Privacy Notice is subject to the terms and conditions of all Turbomachinery Latin America LLC websites described above and constitutes a legal agreement between the user and Turbomachinery Latin America LLC.
By using any of the services on Turbomachinery Latin America LLC websites, the user acknowledges having read, understood, and agreed to the terms set forth herein. If the user does not agree, they should not provide any personal information or use the services of Turbomachinery Latin America LLC websites.